Being first time homebuyers, the process was a scary one. We wanted to make sure that we got the home we wanted with the value we needed for the future and our family. We knew Susan was a seasoned agent and made us feel comfortable from the very beginning, we knew we were in good hands. She answered all our questions, handled the inspection, spoke with the lender on numerous occasions to make sure the loan was progressing and to see if she could help in any way, and attended the closing with us in case any last minute questions arose. Susan was also a very strong negotiator, we felt like she truly cared about getting us the best deal possible. If you're a first time homebuyer or you've bought and sold before, I would definitely tell you that you can trust Susan to work hard for you, she did for us!
Susan, was very professional and knowledgeable. She pointed out things about the properties we did not see. She was very helpful and had some great advice. I would highly recommend Susan Carothers for your realtor. I look forward to doing business with her again. Thank you Susan for the personal touch!
Susan was great! She is very nice, knowledgeable and hard working. She worked hard for us and stuck with us, even though we had many hurdles to jump over! Thanks Susan!
After inquiring about a home on Trulia, Susan was quick to contact me and determine my desires in a home. For several reasons, Susan was an outstanding realtor who found me the perfect home after a cross country move to the area. As a first time home buyer I could not have asked for a better experience!
First, Susan has the utmost integrity and combined with her sincere desire to please her customers, she WILL find you the perfect home. While touring numerous homes, always at times of my convenience and not hers, she not only pointed out the benefits of each particular property but also any issues that existed as well. This included foundation issues, previous repair work and many other discrepancies I would not have found myself. It was immediately clear that she was not in this business simply to find a home as fast as possible and send me on my way; she is in this line of work in order to best suit her customer’s needs, regardless of the time and effort required.
Secondly, Susan has been in the North Dallas area for numerous years. Because of her vast knowledge of the area, she will know exactly which areas and neighborhoods will suit your needs based on commutes, desired home style, type of neighborhood, area amenities, and numerous other particulars. Additionally, she has amassed an excellent network of other people to assist in the home buying process such as mortgage lenders, inspectors, etc all of whom share her passion and integrity.
Finally, after explaining to Susan what I desired in a home, she diligently sorted through hundreds of listings in the North Dallas area. She furthered her selection by understanding my reactions and comments while visiting homes and expertly built a knowledge of EXACTLY what I was looking for. She skillfully determined what features were truly important to me and sought out properties based on that. Because of this inherent skill, she found me the perfect home.
Overall, I could not be more impressed with Susan and her assistance with the entirety of the process. Her diligence, integrity and passion are unparalleled and I would undoubtedly recommend Susan to anyone looking for a home in North Dallas. As a first time home buyer the process was much smoother than anticipated, namely due to Susan and her efforts.
Susan helped us locate and buy the perfect house we were looking for, in a very short period of time. She worked really hard and relentlessly, without a consideration for time of day, because she understood time crunch we were in. Very detail oriented and saw things that didn't even occur to us, and this was our third house that we bought. She also assisted to find right professionals and kept process moving and we were very easily able to meet all deadlines, I very highly recommend her to anyone who needs any assistance with a buying or selling. I will definitely use her next time if there was a need. Thank you Susan from all of us.
We are writing to express our pleasure with real estate agent Susan Carothers who represented us in our recent purchase of a single-family home. Susan guided us through the entire process, from loan prequalification to searching for houses to making the offer and closing the deal. We credit Susan with a smooth, stress-free home-buying experience.
This is our first purchase of property, and as we were new to the whole process, never had we had such a pleasurable experience. Susan is savvy, personable and knows the market inside and out. We never could have gotten our dream home without her. I would highly recommend her to anyone buying a home.
To reiterate, we are nothing but pleased with Susan Carothers.
- Martin Schmidt and Joyce Chazarro
The fact that Susan Carothers was our real estate agent who became our friend seemed to happen in a seamless sort of way. There is something about her that causes you to trust her almost immediately...and then you begin to realize she is really good at her job.
From the time we walked into the first house she was honestly giving us her opinion when we asked for it. She did not always agree with us at first nor we with her, but even in disagreeing she did it with grace and integrity.
When we found our home, we knew it...and she knew it. At that moment she began to work with us and for us to give us the best deal possible. She found problems because of her experience that sailed over our heads. She not only found the problems; she knew what to do to get them solved.
When we went to the design center to pick our own personal choices for the new home, Susan "Experience" was there. When she walked into our home as it was being built [and we were 500 miles away] she saw a giant problem--a mistake on something different from what we had ordered. Because of her sharp oversight on our behalf, we were able to get the problem fixed. Something that would have bothered us for years was now made to disappear.
Susan went above and beyond the call of "real estate duty" in watching over our house...and over us. She has found a special place in our lives--excellent Agent, and most important, Friend. What a lady!
- Charles and Barbara Green
My husband and I contacted Susan to sell our home upon the return of her selling the house to me long before we were married. Our experience with Susan was absolutely wonderful! Through her expertise in helping to stage our house successfully with a few minor changes and a little paint she sold our house in 13 days through a very difficult market. After her diligence in looking for our perfect home to purchase, even months later, she stood by us in going out on trails and dusty roads for the perfect home in the country. Our home buying experience with Susan was exciting, fun and finished with a beautiful home in a great community to raise our family.
- Adrian and Robin Garcia
Because I live out of the city, Susan handled all the house remodel from benginning to end, meeting with painters, carpenters, plumbers, etc. She also professionally staged the house, which I feel led to a much quicker sale, much quicker than the market predicted or, personally, what I expected. Susan takes personal pride in everything she does, does it with expertise and a great attitude and has a wonderful rapport with the Realty community, which certainly benefits the seller.
I would highly recommend Susan to anyone with a house to sell in a down or up market, she'll get your house sold and in record time!
- Michael Barnes
You were so helpful to us and so full of grace. As we needed grace, you helped us find a place that was just what we needed for this time. You didn't know all that you would be doing as you signed on to help us sell our home, but God knew. Just as we didn't know all about you, but God knew. He sent you to help us sell when we desperately needed to. You never gave up on selling our home and brought us a buyer and the price we needed for our home. Thank you for caring, giving and serving. You can depend on Susan to not only sell your home, but to help you do what is best for you and your family!
- Nathan & Renee Layman
I can not say enough nice things about Susan Carothers with People's Choice Realty. She did such a wonderful job finding my daughter a great house in McKinney. I wanted to use Susan, but was not sure if she could help me sell my aunt's house in East Dallas. The Realtor® I previously had was not very cooperative. Susan came and looked at the house and made great suggestions on how to make the house sell better. With the help of my son and daughter the repairs were made. Soon after the repairs, Susan put her sign in the yard and she was off and running to find a buyer. Susan kept me informed weekly and sometimes daily on the progress. Within a few short months she found a buyer. With a smile, great sense of humor and unbelievable attitude my aunt's house was sold. The transfer of funds were done in record time and due to Susan's network of people there was no time wasted. If you choose Susan Carothers with People's Choice Realty, you will never go wrong.
A Very Pleased Seller,
- Sue Williams
I have been a Realtor® for 7 years and a mortgage banker for the last 8 years. I purchased my first home by myself (without a husband) and thought I would be the best buyer, but I got nervous. I thought I was buying in the right area and county and I kept asking Susan to send me houses in the counties I had been living in for the past 12 years because change is always hard. Susan would verbalize her opinions on why she thought the first house would still be the best but left the final decision to me. I did go with the original house and called her the first 2 weeks every night to thank her for showing me an area I wasn't familiar with and how much I love my house, the area, the subdivision, even the drive to work. I am so happy and think Susan did a great job because she didn't just give me what I thought I wanted, but presented many options to me. She also didn't just "sell" me a house but continued to provide facts as to why the area I thought I wanted, might not be the right choice at this time.
I refer all my clients in this area to her, because I feel she will research and present the best real estate option to meet my clients needs. She also goes the extra step on each sell. She is great in keeping everyone informed and up to date and she suggested asking for additional concessions in the contract that I would never have thought of.
Again, I am very pleased with what Susan did as a Realtor® for me and for my clients.
- Sherry Jackson
Since the start of working with you, you have really helped motivate us to sell our house the right way. You were more than an agent out for a commision, you helped guide us with renovations, contractors and weaving through financial mazes. You were always prompt with responses, and always knew the right answers to our questions. You were flexible enough to work through many tough situations, and always followed through on your commitments 7 days a week, no matter what else was going on. I know several Realtors® in the Dallas area, but I would truly recommend you first to anyone and everyone who would ask.
You definitely earned your comission on this job!!
- David Bosco
Susan made our home selling experience a very pleasurable one by taking care of every detail and keeping us constantly informed along the way. Susan went the extra mile, took a personal interest in the sale and had innovative ideas to make it happen quickly. We were amazed at how easy she made the whole process for us.
When it came time to buy our new home, Susan listened to what we wanted and found us our dream home. Through the closing of the sale, and purchase of our properties, she was cognizant of every detail and followed through. We consider her negotiating skills top notch!
Dave and I have already recommended Susan to our friends and family. We now have a new home and a new friend!
- Dave and Janie Schroeder
Judy and I want to thank you again for your help and wonderful service in the recent purchase of our new home. We have bought and sold several houses over the years, but we have never had such wonderful treatment from a real estate person. You did exactly what you said you would do, and you did it when you said you would.
After we described to you what we were looking for, we really expected only a phone call or perhaps a list of a few "maybe" type properties for us to view. We were surprised to be showed one house that matched everything we asked for-- location, room size, room arrangement, price, everything! You then guided us through each step through and beyond closing.
Please feel free to use us as references to any potential client. Also feel free to give our phone number to any of your clients.
Once again, our sincerest thanks.
- Dan & Judy Cantrell
Thanks for everything you have done. It was a pleasure for Kelly and myself to become acquainted with you. We were extremely impressed with your knowledge and hard-working spirit. You were very helpful in showing us a variety of rental properties and allowing us the time needed to choose the right one. You made us feel like we were your only client by providing such phenomenal one-on-one attention. It is quite obvious that you strive for ultimate client satisfaction. Also, your negotiating skills are the best I've seen. We can not wait to have you at our negotiating table when we go to purchase our house.
Again, thanks for all you did and we look forward to working with you in the future.
- Jerry & Kelly Reed
Susan is a very helpful, knowledgeable and courteous agent. She is also polite and always available to answer any and all questions. This was the purchase of our first home and Susan made the experience as pleasant as possible.
Thanks for all your help Susan!
- Juan & Audra Morales
I can not say enough about Susan and her professional attitude and approach to marketing my home. In addition to that, she is a genuinely caring human being who takes a personal interest in accomplishing what is needed for her clients. An example of that for me was the time she spent touring nearby homes -- not just looking at written data -- to set the pricing properly for my own.
Another aspect that I especially appreciate about her is her communication skills and willingness to adequately stay in touch with me personally. Many Realtors® rely totally on MLS and website information to keep clients informed. Susan takes the personal approach. I would never hesitate to recommend her to my closest friends and family members as the perfect person to sell their home.
- C. J. Everett
We wanted to thank you for the SUPERB job you did in the sale of our home. Your marketing plan was beyond belief. We never thought that an offer would come in 6 days. THAT WAS QUICK! Your expert advice on preparing the house for sale helped so much, and and the open line of communication left us with no question unanswered. Hamilton and I are "SOLD" on you! Thanks for everything; it has been a great experience working with you. We'll call YOU when it is time for the next move!
- Sandra & Hamilton Doak
Thanks so much for your help with the recent sale of my home. Your attention to detail, follow-up and "Keeping me Informed" during the process was the best I have ever experienced! It's great to work with the best in the business!
Susan was great with us, she did a lot for us to get our house. I would recommend anyone to Susan.
- Thom & Darla Mulkey
Thank you very much for making the process of selling our house in a difficult market as easy and smooth as possible! You kept us informed throughout the process and responded quickly to all our emails and phone calls. You even went well beyond what we could reasonably expect in looking after the house while we already had moved to another town. We will definitely recommend you to friends.
- Angelika Schneider & Oliver Werther
Cedar Park, Texas
We recommend, without hesitation, using Susan Carothers as a seller's agent for selling a property in a quick and efficient manner.
Susan made the process of selling a house much easier than what we imagined could be possible. Susan assisted us in preparing our house for public showings, and once the house was on the market, Susan took responsibility for keeping the property in absolutely pristine condition. We certainly took advantage of Susan's network of local experts, e.g., painters, housekkeepers, landscapers, etc., to prepare and upkeep the house. As we had already relocated to another city, knowing Susan was our seller's agent, we did not have to worry about the condition of the property. Susan was also very helpful in the negotiation phase and the final "contract" stage of the selling process. Her experience in, and knowledge of, residential real estate are commendable.
When it comes to presenting a property to prospective buyers, Susan is a perfectionist, and it is this quality about her that we believe facilitated the quick selling of the house.
- Girish & Rekha Patel
We would recommend Susan Carothers to anyone wanting to buy or sell a home. She was a pleasure to work with from start to finish. She sold our home quickly and kept us informed as to the progress of the sale. She was always available to take our calls and answer our questions. What we appreciated most about Susan was her Christian values and the integrity with which she conducted her business.
- Mark and Sandy Huffaker
We had been looking at buying a home off and on for a long time and due to certain challenges we faced, everyone we talked to kept trying to talk us into looking at other areas or smaller homes.
We told Susan what we were looking for and where, and she went to work to find us what we wanted and needed. In addition, she referred us to a lender that helped us work around our challenges and into a home we could comfortably afford. In less than 2 months we were moving into our new home, in the exact area we wanted to live in.
We couldn't be happier with what Susan was able to do for us. She is extremely knowledgeable and listens to what her clients want and need.
- Rick Martin and Sandy Spencer
Wow! What is ususally a stressful experience for people trying to purchase a home was made easy and enjoyable with Susan's vast knowledge in her field and her determination of excellence. My husband and I were not even looking to buy, but found a home we loved. Susan and our lender, Diane Duncan from Lentex Mortgage, immediately went to work for us and within an incredibly short amount of time, and against a lot of odds, were able to successfully complete the deal. We love our new home, and thank the Lord that Susan was used as an instrument in buying our perfect home. Susan is also a personal friend and has our utmost respect. She is honest, caring, trustworthy, pleasant and loves to help people bring their dreams to life. We would and do highly recommend her to anyone looking for a reputable and respectable Realtor®.
- Sharon & Brad Ford
This was our first home to sell. You made it seem so easy. We were amazed that it sold in THREE WEEKS! You were so helpful and knew how to negotiate. We were very impressed with the presentation of your own business plus how you presented our home to perspective buyers. We chose you to represent us because of all these qualities and your experience. You know your business!
Thank you so much for all the hard work you put in to the sale of our home. We knew after meeting you that you were the one we needed to represent us. We were impressed with the professional brochures. Your personality and style are very classy and we appreciate that. Susan, thanks so much again for the quick sale of our home, we were so amazed that it sold so fast. Please use us as reference. We have highly recommended you to our friends and will surely look forward to working with you again if we're in the market of buying a home.
Thank you so much,
- John & Linda Salas
Susan made our home purchase the most comfortable experience we could imagine! She walked us through each step and went above and beyond what one would expect from a Realtor®. Her knowlege helped us to avoid costly mistakes and her attitude throughout the process remained positive and helped us to know we had made the right decision on our home. Thanks again Susan!
- Holly Ridgway and Brandy Arney
My wife and I decided to look for a house about 6 months before we were ready to move, knowing the process to find a house that was perfect would take that long. After a long conversation on the phone discussing likes, dislikes, preferences and problems we have had in the past, Susan was off and running.
The next day, looking in our email inbox, Susan had organized about 10 houses that met our criteria. She assisted setting up appointments that weekend with a few that we were interested in. About the fifth house that we walked into was the one that we wanted. The house had been on the market for about 6 months and we were concerned.
Susan set us at ease and also said we needed to move quickly. This was not a "pushy" real estate speaking; this was an "experienced" real estate agent recommending what was in our best interest. She knew this house at this recently reduced price was not going to last.
This is when Susan really went to work. That Saturday she put us in touch with a Mortgage Broker to get pre-approved so that we could place an offer. While we did that, Susan called the Realtor® selling the house to let him know that someone was going to be placing an offer. Susan did not give up on voice mail. She called multiple times until she was able to get hold of him. It was a good thing because we found out there was a competing offer.
Susan then began to consult with us on what to do, how to make an offer that would stand out. She talked with the Mortgage Broker to insure we were approved first thing Monday, so that we had a pre-approval to place an offer as soon as possible. All of Susan's reommendations were right on. We were able to get exactly what we wanted with the house and the sellers liked our offer the best.
The next stage of the process is where my wife and I had no experience and Susan really helped us. She helped us select a Home Inspection specialist and once that was completed helped us negotiate what we needed to get done before we moved in.
The whole process was fantastic. Susan was with us every step of the way. Always available by phone for questions, calling us to keep updated on the process. Even to this day, after the sale, she has provided us with guidance. I do not think we would gotten this house if it wasn't for Susan. This is our DREAM house and we owe it all to Susan. Going back through the process, it was Susan walking us through every step making sure we made the right decision and helping us complete the purchase.
I would recommend Susan to friends, family and total stranger. The experience was wonderful and if we hadn't found our dream house, we would be using her in 5 years for our next house...but she was so good on this purchase, we will not need her for another 30 years...
- Kristin and Matt Blaede
As first time home buyers, we knew almost nothing about the home buying process. From the very beginning, Susan educated us about the process and gave us knowledgeable advice on selecting our first home. It was clear from the start that she wasn't just trying to make a sale; she really wanted us to get a good quality home. Susan made a potentially stressful experience easy, fast and, most importantly, fun!
- Tasha & Brian Shelton
We were so pleased with the SERVICE that Susan Carothers provided during our recent home selling and buying experience. We were able to sell our home FAST due to her exceptional real estate expertise. Susan guided us through purchasing our new home and was there to answer questions. She really stuck with us in finding just the perfect home even though our needs were so specific.
- Shelly & Steve Hopkins
I was a widow and needed to buy a new home. My husband and I had been looking but had not found anything but I knew he would want me to continue and buy a new home. I knew Susan through church and asked her if she could help me. I had an idea of what part of town I wanted to live in and had looked at some houses on line that were for sale. However, she said she would like to show me a condo in a gated community that she thought I would like. It was the first house she showed me and I liked it, and while we were going through it a small plane took off from a small private airstrip nearby and I could the plane as it ascended into the sky. I love the condo instantly. That sold the house for me because my husband had been a pilot and we had owned our own plane. That was such a comforting sound to me. However, I did not want to buy the first house I looked at so Susan patiently went with me through several more homes (knowing all the time I liked the first one) until I finally decided that the first one was indeed the one for me. She was so good to help me through each step of the way and told me lots of little secrets to home-buying along the way. She made it so easy for me in my fragile state. Since then, we have remained good friends!
- Robbie F.
Susan, our family wanted to thank you for all your effort in helping us into our new home. We very much appreciated your honesty. We had worked with another Realtor® prior to this and the experience was not very pleasant. We can honestly say while working with you that we felt our best interest was put first.
Thanks again and God Bless!
- The Torres Family
For the prospective homebuyer looking for a highly capable real estate agent in the north Texas area, please let us pass on a real gem of information to you. In April 2011, we were searching for just the right home to retire to in McKinney, TX. We didn't know anyone in the area and finding an agent that would look out for our interests and show us the homes that WE wanted to see was going to be the luck of the draw. Fortunately for us, we were browing the web one afternoon and discovered the People's Choice Realty website that led us to Ms. Susan Carothers. Believe us, we could have looked a hundred years and never found a more capable, caring and knowledgeableagent anywhere in the country. We bonded with Susan right away as she took us from property to property that we chose to see. Susan demonstrated an unsurpassed patience with grace and a smile as she explained the pros and cons of homebuying to us. Leading us away from properties that would demand a lot of undesired expenditures and keeping us within our stated budget was always her principle concern. Ms. Carothers took us through a wonderful homebuying experience that seems to have no end. As we were three months away from retirement, working and living in Mexico City, Susan connected us with a gardener to maintain our property in excellent condition until we could get moved into it and even volunteered to go by the home frequently to gather the mail and make sure that any unforeseen problems could be promptly resolved for us while we were away. We believe Ms. Carothers would extend the same care and helping hand to you as welll. If you are in the market for a home, you shouldn't look any further for an agent.
- Calvin and Alma Patterson
We had not bought a new home in over 22 years, but when my employer transferred us from Florida to Texas we knew we were about to embark on a new adventure. It was by sheer luck that I found Susan Carothers during one of our many internet searches. First of all, she reached out to us, made herself available, offered suggestions and helped in many ways. Her enthusiasm for her product - not just the houses, but the area as well - was contagious. We scheduled a visit and Susan was with us every step of the way.
We looked at many houses (in the heat!). Susan quickly picked up on what we liked and what we didn't. She knew this was more than just a roof over our heads, this was going to be our home and it was important to her that we were happy with our choice. Unfortunately, we lost our first top three choices after we had returned to Florida. Within 3 days I was back out to Texas house hunting without my husband. Susan picked me up at the airport and held my hand through one of the most stressful days of my life.
Through all the time we spent with Susan we got the job done and shared many hearty laughs along the way. Now we are happily ensconced in our new home and havemade a friend in the process.
- Steve & Elaine Leker
My husband and I enthusiastically recommend Susan Carothers' real estate experience to anyone needing to sell or purchase property in North Texas. Susan has been our agent on both the selling and purchasing side not only once, but twice within the last 5 years. On both occasions, she sold our homes for absolute top dollar in under 2 weeks!! Moving is never easy, but her professionalism and experience made all four of these transactions as smooth as possible.
Susan definitely went above and beyond to bring the deal together for us, and worked very effectively to get us almost full asking price for the sale of our home. When it came to helpuing us purchase a new home, she was tireless in showing us properties until we found just the right match. She made sure we were well represented throughout negotiations, inspection, all the way to closing.
Susan is a true professional and a pleasure to work with. While we hope not to be moving again any time soon, we know who to call for our friends and family with real estate needs.
- Steve & Shelly Hopkins
My experience with Susan has been OUTSTANDING!!! My wife and I were looking for an investment property and were expecting to find the right one within a 3-6 months' time frame due the low inventory in the market. We met Susan when looking for a town home 1-2 months ago. We explained to her what we were looking for, she offered her help to find a property, we accepted, and in a few days after showing us interesting options we were able to find the property we like :-) Susan made a great job during the price negotiation and during the whole closing process!!! Never felt in a limbo. Now she is also helping with the rent process, I highly recommend Susan as a Real Estate Agent, she listens and is a very energetic person!!!
- Roberto Gonzalez
To Whom It May Concern, I sincerely wanted to take a minute to recommend Susan Carothers to you for all your Real Estate needs. Let me say, from start to finish she is as professional as anyone you will ever meet! But, more important that that, Susan has a teacher's heart. I am a single High School teacher, and grandmother to the most precious 4 year old (not that I'm the least prejudice). It was very important to have another woman I could trust in making the single most important decision of my life. Susan had my interest at the foremost of the real estate search. She educated me in the real estate market with accurate and timely market analysis and updates of new listings. Susan shared my enthusiasm for being near my granddaughter and family. Being a single mother and grandmother brought me closer to Susan and her family as we shared that in common. I met Susan's mother, son, and grandson and felt as if I was part of their family and she a part of mine. My mother, upon meeting Susan said "She is so knowledgeable and trustworthy, you were indeed lucky to find her". Susan took the time to do that for my family. She took the time to listen to them and their concerns. I appreciated also her looking out for my safety at all times. Using the showing agency set my mind at ease showing my home and buying my new home. At no time did I ever feel uneasy about looking at homes or having my home shown. Which brings me to another point, I was in my home for less that one year, which left me with little or no equity. Susan "taught" me of this BUT, still followed through on my wishes of listing and eventually selling my home. I am not alone in knowing this was a miracle in itself. She worked with the buyer's agent for me. I always knew she was working for me - again with my best interest at heart. Finally, Susan once said, "We girls have to stick together". I recommend for anyone - and especially the single girls - I can't begin to tell you how wonderful it is to have a friend to work with.
- Denise Hendricks